| Frequently Asked Questions
|
| What is your phone number? |
Local: 239-948-0700 Toll Free: 800-755-5660 Fax: 239-947-3576 |
| What are your hours? |
Office hours: 9 am to 6 pm Monday to Friday
9 am to 5 pm Saturday
Gate hours: Controlled Access: 6 am to 10 pm every day 365 days per year
Restricted Access: 10 pm to 6 am every day 365 days per year |
| Can I contact you by email ? |
| Please click here to contact us by email |
| Where are you located ? |
8841 West Terry Stet
Bonita Springs, FL 34135
(Click here for a detailed map)
Coming from U.S. 41 head east on West Terry Street for one block. Turn left at the traffic light into the Target, Office Max, Publix shopping center. Take an immediate right onto the access road that parallels West Terry Street. This will dead end into our parking lot.
Coming from Old 41 head west on West Terry Street for 1.5 miles. We are on the right side, just past Highland Woods. There is a large Bonita Storage Inn sign just past our driveway. |
| Why should I store at Bonita Storage Inn? |
We are an Owner operated facility. We have owner and family members on site most of the time. Those who are not family members have a wide latitude to do “what ever it takes” to make your move and storage as easy, simple and convenient as possible. You will find all of our people to be of the “can do” or “I will find out how to make it work for you” mentality. |
| Do you sell packing supplies? |
We have a complete assortment of packing boxes and packing supplies. Please stop by or give us a call and we can help you in selecting the supplies you need. See our Storage Supplies section for a complete listing of supplies and packing tips. |
| Do you have a Free Rental Truck? |
We offer a Free Rental Truck with each new move in. It comes with 12 furniture pads, two wheel dolly, appliance dolly, four wheel furniture dolly, easy load ramp, automatic transmission, A/C, radio and includes the fuel for local moves. Your only fee is a $22 plus tax insurance damage waiver. See our Free
Truck Rentals page for complete details. Please call us to make your reservation. |
| Do you have someone to help me move? |
We can recommend local movers who are professionals in packing and moving. Stop in and lets talk, we will be happy to help find a solution to your unique moving situation. |
| What size unit do I need? |
We have units from 25 square feet all the way up to 5,000+ square feet. All of the units are at least 8 feet tall. See our Self Storage Unit Sizes page to help you with the size best for you. We encourage you to stop by or give our staff a call so we can help you determine which size will best meet
your needs. |
| Do I need Climate Controlled Storage? |
Climate controlled units offer a stable, healthy environment for your belongings in the extreme Florida temperature and humidity. Climate controlled units are frequently recommended when storing furniture, clothing, linens, wooden items, antiques, paintings, pictures, etc. You can rest easy knowing
that your personal effects are safely stored in a climate controlled unit. The temperature and humidity are set for the optimum protection of your belongings all day and all night long.
See our Climate Controlled page for further information on Climate Controlled Storage. |
| Are there any fees or deposits? |
We only charge rent and Florida state sales tax. We have no deposits, administration fees or other charges. |
| Are my things insured? |
If you have home owners or renter's insurance, you policy may cover off site storage at no extra charge. You will need to check with your insurance carrier. Insurance is not included in the storage rental contract. If you don't already have coverage, we offer storage insurance through the Bob Bader insurance company. Please stop
in the office or give us a call and we can answer any questions you may have. |
| What things may not be stored? |
Children, pets, your spouse or other humans may not be stored in your storage unit. Food, explosives, flammable, odorous, noxious, corrosive, hazardous or pollutant materials are the main things that are restricted from storage. Please stop by the office for a copy of the contract for complete details. |
| What if I need help moving or storing my belongings? |
Many people find they need a hand with the moving and storage process. See our Local Movers page for some tips on getting help with your move. Please stop by the office or give us a call for many hints we may have on finding help for you move. |
| Other questions? |
If you don't see your question listed here, please stop by or give us a call and we will do our best to answer your question or concern. |